1.What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2.What choices are available to you regarding the use of your data.
3.The security procedures in place to protect the misuse of your information.
4.How you can correct any inaccuracies in the information.
CUSTOMER INFORMATION COLLECTION
Big Berkey Water shares aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features to personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested, to allow us to better service you in responding to your customer service requests, to quickly process your transactions, to administer a contest, promotion, survey or other site feature, or if you have opted-in to receive our e-mail newsletter, we may send you periodic emails. You have the option to select to receive newsletters from us via email. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us. To modify your e-mail subscriptions, please let us know by modifying your preferences by clicking on the “Preferences Link”. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, please log into your online account and send us a message via the secure message center located in your account. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
YOUR ACCESS TO AND CONTROL OF INFORMATION
You may opt out of any future contacts from us at any time. You may see what data we have about you, if any, change or correct any data we have about you, have us delete any data we have about you, or express any concern you have about our use of your data by contacting us via the Contact Us link.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. Big Berkey Water encourages our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Big Berkey Water does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. The term “outside parties” does not include Big Berkey Water. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when compelled to do so by law, to enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Big Berkey Water implements a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. The computers/servers in which we store personally identifiable information are kept in a secure environment.
QUESTIONS AND FEEDBACK
Big Berkey Water welcomes your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue by emailing [email protected]